To reset your password:

1. Click "Sign In" at the top of the page
2. Select "Forgot Password"
3. Enter the email address associated with your account
4. Follow the instructions in the reset email (check spam/junk folders if not received)

Password reset links expire after 24 hours for security reasons.

Yes, you can change the email address associated with your account:

1. Log into your account
2. Go to "Account Settings"
3. Select "Profile Information"
4. Update your email address and select "Save Changes"

A confirmation will be sent to both your old and new email addresses for security purposes.

Standard Digital Access subscriptions allow simultaneous access on up to 3 devices. Digital Plus and Premium subscriptions allow access on up to 5 devices simultaneously.

If you need to use your subscription on additional devices, you can sign out of unused devices or consider our family plan option, which allows up to 8 devices.

Yes, we offer Family Sharing for Premium subscribers. This allows you to create up to 4 sub-accounts for household members, each with their own login credentials but linked to your main subscription.

To set up Family Sharing:

1. Log into your account
2. Go to "Account Settings"
3. Select "Family Sharing"
4. Enter the email addresses for family members you'd like to invite

Note that Family Sharing is intended for household members only, and all accounts must share the same billing address.

All subscription tiers provide access to our complete digital archive, which includes:

• All articles published since our launch in 2020
• Special collections and features
• Digital editions of special reports and magazines

Premium subscribers also gain access to our curated historical collections and deep archive research tools.

Yes, our mobile app allows subscribers to save articles for offline reading. To use this feature:

1. Open the article you'd like to save
2. Tap the bookmark icon
3. Select "Save for offline reading"

Saved articles can be accessed from the "Saved" tab in the mobile app, even without an internet connection. They will remain available offline for 30 days.

The Daily Buggle is updated continuously throughout the day, seven days a week. Our core publishing schedule is:

• Breaking news: Published as events happen
• Major daily updates: 6 AM, 12 PM, and 6 PM (local time)
• Feature stories: Typically published at 7 AM
• In-depth analysis: Usually updated in afternoon and evening hours
• Weekend features: Published Saturday and Sunday mornings

The homepage is refreshed multiple times each day to highlight the most important and recent stories.

Yes, our audio feature allows you to listen to articles. This feature is available for most feature articles and long-form content.

To access audio versions:

1. Look for the "Listen" button at the top of eligible articles
2. Click to begin playback
3. Use the audio controls to adjust speed, pause, or skip sections

Audio features are available on both our website and mobile app for all subscription tiers.

Our website is optimized for the following browsers (latest two versions):

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

For the best experience, we recommend keeping your browser updated to the latest version. Our site will function on older browsers, but you may experience limited functionality or slower performance.

If you're experiencing slow loading times, try these troubleshooting steps:

1. Clear your browser's cache and cookies
2. Check your internet connection speed
3. Disable browser extensions that might be interfering
4. Try using our mobile app instead of the browser version
5. If using cellular data, ensure you have a strong signal or try WiFi

If problems persist after trying these steps, please contact our technical support team at support@dailychronicle.com with details about your device, browser, and connection type.

Frequent login prompts may occur due to:

• Browser cookies being cleared automatically or manually
• Using private/incognito browsing mode
• Having reached the device limit for your subscription
• Security settings that prevent persistent logins

To stay logged in longer:

1. Make sure cookies are enabled in your browser
2. Check the "Remember me" box when signing in
3. Use standard browsing mode rather than private/incognito
4. Sign out of devices you no longer use

For security reasons, you will periodically be required to log in again, even with "Remember me" selected.

Our mobile app is available for iOS and Android devices:

For iOS devices:

1. Open the App Store
2. Search for "The Daily Buggle"
3. Tap "Get" or the download icon (if updating, tap "Update")

For Android devices:

1. Open Google Play Store
2. Search for "The Daily Buggle"
3. Tap "Install" (if updating, tap "Update")

The app requires iOS 14+ or Android 8+ to function properly. If you can't find the app in your app store, your device may not meet the minimum requirements.